Kakslauttanen Arctic Resort, home of the iconic Glass Igloos is an enchanting, otherworldly destination located 250 km north of the Arctic Circle in Finnish Lapland. We are looking for skilled, experienced, and service-oriented receptionists for winter season 25-26.  

Contract is seasonal, starting latest October/November until end of March/April 2026. We provide full hours, 112,5h/3week period. 

A Hotel Receptionist is the first friendly face Guest meet, and he/she will make Guests feel welcome, manage room bookings, and assist with Guest request during their stay.

The role will involve:

• Checking Guests in and out
• Assisting and guiding Guests
• Booking activities, arranging transport, and so on
• Answering emails and phone calls
• Supporting colleagues with other tasks around the resort as required

Desired qualifications, skills, and experience:

• Fluent in written and spoken English. Other languages are considered an advantage.
  
• Bachelor's degree in Hospitality / Tourism
• Previous international work experience
• Previous experience cooperating with people around the world is a plus
• Good knowledge in PMS or similar, we are using Mews
• A proactive attitude and excellent customer service skills
• Ability to work independently with professional attitude.
• A driving license is a plus

The location of the resort is in the middle of lovely nature, and here you also have time to enjoy nature and try different activities that you might never get to try otherwise. We have also a small gym for our staff, and possibilities to try cross country skiing and other winter activities.

It is possible to rent an apartment through us, so it is easy to join us where ever you are coming from. In terms of employment, we follow the collective agreement of the tourism and restaurant industry, and the salary is according to the agreement, considering the applicant's previous experience and education.

Would you be our future colleague? Welcome to our happy team and become part of a pleasant work community!